The University of Cebu Maritime Education Programs Quality Management System: Its Compliance to CHED-MARINA Requirements

Rey Carlito Q. Aranzado

Rey Carlito Q. Aranzado University of Cebu, Cebu City, Philippines https://orcid.org/0000-0002-6729-3579

Keywords: extent of implementation of the quality management system, extent of manifestation of the role of the quality management system, efficiency of the implementation of the quality management system, propose QMS strategic plan

Abstract

In the Philippines, Quality Management System (QMS) enables Maritime Higher Education Institution to protect its reputation, accelerate change, meet customer needs, and assist in complying regulatory requirements. This study determined the extent: a) to which the role of QMS of the Maritime Education is manifested leading towards the compliance to regulatory requirements, b) the implementation of the QMS as a tool for compliance, and the efficiency of the QMS as a tool for compliance. Data from the findings are utilized in the formulation of a quality management system strategic plan.

This study applied the descriptive-correlational research method, utilizing a researcher-made survey questionnaire as the primary tool for data gathering. The research was conducted at the University of Cebu’s two Maritime Education campuses. Eighty personnel composed of heads and staffs with at least two (2) years of working experience participated in the survey. The instrument used to collect the data was researched and developed based on ISO 9001:2015 manual, content validated and pilot tested to confirm its functionality and reliability. The data were statistically treated and analyzed using frequency and simple percentage, weighted mean, Chi-square test of independence, and Single Factor (ANOVA).

The results of the study revealed that all areas pertaining to the extent to which the quality management system of UC maritime education is practiced for the compliance of CHED-MARINA requirements was perceived as demonstrated with great extent. For the extent to which the quality management system is implemented for the compliance of the CHED-MARINA requirements, the results indicated that all areas of concerns were interpreted as highly implemented. Moreover, the investigation divulged that the efficiency of the implementation of the quality management system for the compliance to CHED-MARINA requirements was translated as highly efficient. Statistically, no significant relationships were established between the profile of the respondents and the extent of practice, how it is implemented, and the efficiency of the implementation of the quality management system.

In conclusion, the quality management system standards of UC Maritime Education are practiced with great extent, the implementation of its processes is highly implemented, and the efficiency of its implementation in the aspect of attaining its objectives and strategic plan is highly efficient. However, there are some specific areas that require actions from the management to ensure continual improvement. Thus, a QMS strategic plan was formulated to serve as guide to address the identified areas from improvement.

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