The TriAxis Culture Index (TAC Index): A New Paradigm for Organizational Culture

Abstract

For years, companies have measured workplace culture using tools like annual surveys and eNPS scores. These methods were simple, but often too slow, too shallow, and too disconnected from business outcomes to drive real change. This paper introduces the TriAxis Culture Index (TAC Index) as a new approach, one that treats culture not just as an HR concern, but as a strategic system that can be measured, managed, and improved in real time.

The TriAxis Culture Index (TAC Index) is built around three core cultural indicators: Feedback Loop Velocity (FLV), Sentiment Resilience Score (SRS), and the Employee-Generated Revenue Index (EGRI). Each metric captures a distinct dimension of how people experience work from how quickly feedback is acted upon, to how effectively teams recover from stress, to how much employee-driven innovation and effort contribute to revenue. By combining these indicators with AI-powered analysis, the TAC Index delivers an integrated scorecard that connects culture directly to performance, risk, and engagement.

This paper explores how the TAC Index addresses the limitations of traditional surveys, and how it offers both HR and executive leaders a clearer way to understand and act on culture. Drawing from industry case examples and academic insights, we show how organizations using the TAC Index can detect early signs of disengagement, improve decision-making, and align culture with long-term business goals. In a world where workforce sentiment shifts quickly, this framework helps organizations stay adaptive, resilient, and grounded in data.