Contribution of Information Technology Capabilities in improving the Employees Performance of MICE Events, Jakarta, Indonesia

  • Ahmad Alaydrus
  • Aripin
  • Sudarmadji
  • Ahmad Yani
Keywords: self-efficacy, job satisfaction, information technology capability, employee performance


The purpose of this study is to explain the effect of self-efficacy on employee performance of MICE events (Meetings, Incentives, Conventions and Exhibitions) and also explain the mediating effect of job satisfaction from the effect of self-efficacy on employee performance. In addition, it examines the moderating effect of information technology capabilities from the influence of self-efficacy on employee performance. This research uses a quantitative approach, where the two companies Royalindo and Pacto have a total of 98 employees. Given that the population is below 100, the population is sampled. So, the sample size was 98 people. Furthermore, the data obtained were obtained from a total of 98 samples distributed at Royalindo Company and Pacto Company in Jakarta. The results showed that self-efficacy can improve employee performance directly and is also able to increase job satisfaction which in turn can improve employee performance. However, information technology capability has not strengthened the relationship of self-efficacy with employee performance. The finding of this study is that although self-efficacy is able to improve performance, job satisfaction is important in bridging the relationship between self-efficacy and employee performance.


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How to Cite
Alaydrus, A., Aripin, Sudarmadji, & Yani, A. (2024). Contribution of Information Technology Capabilities in improving the Employees Performance of MICE Events, Jakarta, Indonesia. European Journal of Science, Innovation and Technology, 4(2), 275-287. Retrieved from