Assessment on the Use of Electronic Health Records in Healthcare Facilities in the Ho Municipality of Ghana

  • Cecil Kwaku Dovia
  • Cosmos Agbe Todoko
  • Nicholas Nyagblornu
  • Simon Yao Dzokoto
Keywords: Electronic Health Records, Health Information System, ICT, Health Facilities, Ghana


Health records have played a significant role throughout history as important legal documents for the exercise of individuals’ rights. However, domestic legislation fails to define health records as a legally important collection of health data and documents. Ineffective records management systems usually lead to long patient waiting times before patients receive health services. The health workers usually end up not rendering certain services because the health history of the patient is not contained in medical files.

The study assessed the use of electronic health records in healthcare delivery in 3 health facilities in Ho municipality in the Volta Region of Ghana. A cross-sectional study design was employed, using a sample of 334 health professionals from three health facilities (Ho Teaching Hospital, Ho Municipal Hospital and Ho Polyclinic). The data collected were analysed using, Statistical Package for Social Sciences (SPSS – 21) and Microsoft Excel 2016.

The result of the study revealed a strong positive relationship between the use of electronic health records (EHRs) and healthcare delivery in the Ho municipality. Most health professionals attested that the electronic health records system helps in the area of service delivery making it easy and faster in compiling and submission as well as a reduction in duplication of data and information of patients and improve data quality and security. The EHR system has so far resulted in the improvement of keeping records of hospital activities. The study recommends that hospitals should take proactive steps in training their human resources on the EHR system.


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How to Cite
Dovia, C. K., Todoko, C. A., Nyagblornu, N., & Dzokoto, S. Y. (2024). Assessment on the Use of Electronic Health Records in Healthcare Facilities in the Ho Municipality of Ghana. European Journal of Science, Innovation and Technology, 4(1), 291-304. Retrieved from