The Influence of Organizational Culture, Situational Leadership Style on Employee Performance with Job Satisfaction as a Mediating Effect at Tax Service Office Jakarta
The purpose of this study was to determine and analyze the direct influence of organizational culture and situational leadership style on job satisfaction and employee performance as well as to analyze the indirect effect through employee job satisfaction. This research uses a quantitative approach with a survey using a questionnaire or research instrument. Path analysis is used to analyze the data. The population of this study amounted to 95 without involving the leadership. The sampling technique uses saturation or census techniques because the number of respondents is below 100 respondents. The results of the study show that organizational culture is able to increase job satisfaction and employee performance. Likewise, situational leadership style can increase job satisfaction and employee performance. In addition, the research results show that job satisfaction can improve employee performance. In this study job satisfaction is able to mediate the influence of organizational culture and leadership style in improving employee performance. The findings of this study are that job satisfaction becomes an important aspect when organizational culture and situational leadership styles improve employee performance.
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